شناسایی مؤلفه‌های مدیریت کیفیت فراگیر در آموزش عالی: فراترکیب براساس مدل اروین

Abbasi, A., Farstkhah, M., Moazzami, M. (2022). Explaining the role of accreditation in the internationalization of the higher education system: a theory based on data. Higher Education Quarterly, 5(58), 103-126. Doi: 20.1001.1.20084617.1401.15.58.5.8[In Persian].

Abimbola, B. O., Oyatoye, E. O., & Oyenuga, O. G. (2020). Total quality management, employee commitment and competitive advantage in Nigerian tertiary institutions. A study of the University of Lagos. International Journal of Production Management and Engineering, 8(2), 87-98. DOI:https://doi.org/10.4995/ijpme.2020.12961

Ahmadi, A., Amin Shayan Jahormi, Sh., Zarei, S. (2012). The relationship of total quality management with employee empowerment and performance evaluation. Bimonthly scientific-research journal of a new approach in educational management, 3(10), 35-54. Doi: 20.1001.1.20086369.1391.3.10.3.4[In Persian].

Akbari, H., Roshni, R., Eskandari, M. (2020). Pathology of education evaluation and quality assurance system (Case study of Imam Ali Officer University (AS). Quarterly Journal of Military Sciences and Techniques, 16(52), 107-138. Doi: 10.22034/qjmst.2020.46535[In Persian]

Al-Kayed, R. I., & Al-Tahrawi, M. H. (2020). Barriers Facing Total Quality Management Principles Implementation at Princess Alia University College/Al-Balqa Applied University from Teaching Staff Perspective. Multicultural Education, 6(4), 247-285. DOI:10.5281/zenodo.4302273

Al-Zoubi, Z., Qablan, A., Issa, H. B., Bataineh, O., & Al Kaabi, A. M. (2023). The degree of implementation of total quality management in universities and its relationship to the level of community service from the perspectives of faculty members. Sustainability, 15(3), 2404. doi.org/10.3390/su15032404

Amoozgar, H., Qadiri Alamdari, Q. (2016). Examining the level of readiness of Islamic Azad University, Rodhan Branch, for the establishment of comprehensive quality management and quality management system (ISO). Educational Management Research Quarterly, 7(3), 159-129. https://sanad.iau.ir/Journal/earq/Article/1113433/FullText [In Persian]

Antunes, M. G., Mucharreira, P. R., Justino, M. D. R. T., & Quirós, J. T. (2018). Total quality management implementation in portuguese higher education institutions. In Proceedings, 2(21), 1342-1358. doi.org/10.3390/proceedings2211342.

Asgari, M., Daders, A. (2018). The effect of total quality management functions on quality performance and innovation performance. Scientific Quarterly of Standard and Quality Management, 8 (29), 30-37. https://www.jstandardization.ir/article_81590.html [In Persian]

Asgharizadeh, E., Ghasemian Sahibi, A., Arab, A.R., Heydari, N. (2017). Analyzing the mutual effects of total quality management and organizational innovation measures using focal correlation. Scientific Quarterly of Standard and Quality Management, 7(2), 45-53. https://www.jstandardization.ir/article_59675.html [In Persian]

Attafar, A., Bahrami Samani, M. (2009). The rate of use of learning organization components in public and free Islamic universities in Kurdistan, Iranian Journal of Higher Education, 2(1), 161-181. https://ensani.ir/fa/article/33785/  [In Persian].

Bazargan, A. (2021). Rethinking continuous quality assessment in Iran's higher education: the need to strengthen national institutions and review the assessment framework. Research and Planning Quarterly in Higher Education, 27(4), 1-23. Doi: 10.52547/irphe.27.4.1[In Persian]

Beheshti-Rad, R., Ardalan, M. R., and Farastkhah, M. (2018). Identifying the shaping factors of guaranteeing the quality of higher education in Iran (a phenomenological study). Educational Measurement and Evaluation Quarterly, 8(23), 153-199. https://jresearch.sanjesh.org/article_33070.html [In Persian]

Darabi, M. (2022). Design and validation of the quality management model for educational activities of university faculty members. Quarterly Journal of Research and Planning in Higher Education, 28(3), 83-55.  Doi:10.52547/irphe.28.3.55. [In Persian].

Duran, C., Cetindere, A., & Şahan, Ö. (2014). An analysis on the relationship between total quality management practices and knowledge management: The case of Eskişehir. Procedia-Social and Behavioral Sciences, 109, 65-77. DOI:10.1016/j.sbspro.2013.12.422.

El Hawi, R., & Alzyadat, W. (2019). TQM Measured Students' Satisfaction in the Jordanians' Private University for Achieving Institutional Excellence. TEM Journal, 8(2), 409-416. 09, DOI: 09, DOI: 10.18421/TEM8.

Eskandari, A., Mohammadi, R., Iran-Nejad, P., Salimi, M., and Jahanian, R. (2022). Designing and implementing an internal evaluation model at the level of higher education management and educational management departments of Islamic Azad University and providing a suitable framework for external evaluation. Educational Measurement and Evaluation Quarterly, 12(39), 72-47. Doi: 10.22034/emes.2022.535724.2298. [In Persian]

Fernandes, J. O., & Singh, B. (2022). Accreditation and ranking of higher education institutions (HEIs): review, observations and recommendations for the Indian higher education system. The TQM Journal, 34(5), 1013-1038. DOI:10.1108/TQM-04-2021-0115

Five-Year Strategic Operational Plan of the University (2021). Board of Trustees of Islamic Azad University, Tehran. Iran. https://sea.iau.ir/file/download/download/1661676404-.pdf.

Forotani, Z., Barhani, A. (2012). Assessment of comprehensive quality management in Payam Noor University (case study: Payam Noor University of West Azarbaijan province). Higher Education Letter, 6(23), 147-170. https://journal.sanjesh.org/article_15027.html. [In Persian]

Hajilo, M. H., Ishaghi, F., Mohammadi, R. (2023). Internationalization of higher education: opportunities and threats. Higher Education Quarterly, 15(60), 121-140.Doi: 20.1001.1.20084617.1402.16.61.6.2[In Persian]

Jasti, N. V. K., Venkateswaran, V., & Kota, S. (2022). Total Quality Management in higher education: A literature review on barriers, customers and accreditation. The TQM Journal, 34(5), 1250-1272. DOI:10.1108/TQM-11-2020-0256

Jasti, N. V. K., Venkateswaran, V., Kota, S., & Sangwan, K. S. (2022). A literature review on total quality management (models, frameworks, and tools and techniques) in higher education. The TQM Journal, 34(5), 1298-1319. DOI:10.1108/TQM-04-2021-0113.

Kashani tannery, Z. (2019). Identifying critical success factors in the framework of implementing business process management in Iranian organizations. Master's thesis in Economics, Faculty of Social Sciences and Economics, Al-Zahra University. [In Persian]

Khadim Mohtaram, Kh., Salimi, M. (2019). Evaluation and quality assurance in the higher education system. Quarterly Journal of Applied Studies in Management and Development Sciences, 4(1), 42-52. https://ensani.ir/fa/article/396524/ [In Persian]

Khajaei, S., Droodi, H., Moradi, Sh., Hosni, D. (2014). Examining the characteristics of the learning organization in Zanjan University of Medical Sciences from the point of view of managers and employees. Journal of Education Development in Medical Sciences, 7 (15): 38-38. https://www.sid.ir/paper/219254/fa [In Persian]

Krymets, L. V., Saienko, O. H., Bilyakovska, O. O., Zakharov, O. Y., & Ivanova, D. H. (2022). Quality management in higher education: Developing the methodology on the basis of total quality management. Review of Education, 10(1), e3322. DOI:10.1002/rev3.3322

Lim, W. M., Ciasullo, M. V., Douglas, A., & Kumar, S. (2022). Environmental social governance (ESG) and total quality management (TQM): a multi-study meta-systematic review. Total Quality Management & Business Excellence, 7(21),1-23. DOI:10.1080/14783363.2022.2048952.

Moghrab, A., Rezazadeh, V., Amiri, S., Javadi, K. (2022). Conceptualization of comprehensive quality management. Management Science Research Quarterly, 4(10), 180-193. https://jomsr.ir/fa/showart-b50cf136e7d41104a21bad13bfba190b.  [In Persian]

Mohammadi, M., Haddadnia, S. (2016). Investigating the relationship between comprehensive quality management of educational group managers with their effectiveness and empowerment. Educational Management Innovations, 11(2), 44-25. DoI: 20.1001.1.20081138.1395.11.2.2.2 .[In Persian]

Mojtabizadeh, M., Abbas Pour, A., Maleki, H., Farastkhah, M. (2018). Validation model and quality assurance of Iran's higher education system from experts' point of view. Educational Systems Research Quarterly, 12(42), 7-24. Doi: https://doi.org/10.22034/jiera.2018.78680[In Persian]

Mojtabizadeh, M., Abbas Pour, A., Maleki, H., Farastkhah, M. (2020). Validation model and quality assurance of Iran's higher education system from experts' point of view. Educational Systems Research Quarterly, 12(42), 7-24. https://doi.org/10.22034/jiera.2018.78680 [In Persian]

Namdari Pejman, M., Mirkamali, M, Pourkarimi, J., Farastkhah, M. (2022). Quality assurance model of student-teacher preparation in Iran's teacher training system. Education Quarterly, 4, 7-28. DOI: 20.1001.1.10174133.1401.38.4.1.5 . [In Persian]

Nasim, K., Sikander, A., & Tian, X. (2020). Twenty years of research on total quality management in Higher Education: A systematic literature review. Higher Education Quarterly, 74(1), 75-97. https://doi.org/10.1111/hequ.12227.

Rajaee, A., Yemeni Dozi Sarkhabi, M., Khorasani, A., Rezai Zadeh, M. (2021). Examining the dimensions of quality assurance and university ranking in higher education. Culture Strategy Quarterly, 58, 148-127. https://www.jsfc.ir/article_161702.html?lang=fa. [In Persian]

Rashidi, Z., Feridouni, S. (2021). Providing a conceptual framework for comprehensive quality management in Iranian universities. Knowledge-Based Development Economics Quarterly, 1(1), 25-52. URL: http://jud.irphe.ac.ir/article-1-32-fa.html[In Persian]

Reyhani, H. (2022). The impact of quality management systems on the performance of educational centers: educational policies and management processes. Quarterly Journal of a New Approach to Educational Sciences, 4(3), 47-57. 10.22034/naes.2022.339835.1189[In Persian].

Saadat Talab, A., Fathi Vajargah, K., Farastkhah, M., and Khorasani, A. (2014). Investigating the obstacles to the education and improvement of faculty members in public universities in Tehran (qualitative study). Educational Measurement and Evaluation Studies, 4(6), 29-56. https://jresearch.sanjesh.org/article_14857.html [In Persian]

Saedi, A., Abbas Pour, A., Farstakhah, M., Nistani, M., Abdulahi, H. (2020). Analyzing the foundations of the creation and development of quality assurance in European higher education. Jundishapur Educational Development Quarterly, 11(4), 226-213. Doi.org/10.22118/edc.2020.226533.1308[In Persian]

Safari Darbarzi, A., Sadra Abargoi, N., Dashti, H., Sarchemi, D. (2022). Designing the establishment structure of comprehensive quality management in National Bank branches of Yazd province. Scientific Journal of Standard and Quality Management, 12(1), 110-152. Doi: 10.22034/jsqm.2022.312144.1373. [In Persian]

Saghi, A. (2017). Studying the research trend of information technology and e-commerce with a meta-synthesis approach of research conducted at the Institute of Communication and Information Technology. Master's thesis in Information Technology Management, Faculty of Management, Kharazmi University.

Sepahvand, R., Arefnejad, M. (2014). Investigating and analyzing the impact of total quality management (TQM) and organizational learning on innovation performance (with a case study in Zamzam Isfahan Company). Journal of Executive Management, 6(11), 59-82. DOI: 20.1001.1.20086237.1393.6.11.3.3. [In Persian].

Seyed Al-Hosseini, M., Thanagher Darbani, I. (2021). Examining the skills needed by city planners to enter the profession and measuring the establishment of comprehensive quality management (case study: Department of Urban Planning, Islamic Azad University, Mashhad Branch), Shahr Identity Quarterly, 15(45), 65-80. Doi: 10.30495/hoviatshahr.2021.15783[In Persian]

Seyed Al-Hosseini, Seyed Muslim; Thanagher Darbani, Ilham (2021). Examining the skills needed by city planners to enter the profession and measuring the establishment of comprehensive quality management (case study: Department of Urban Planning, Islamic Azad University, Mashhad Branch), Shahr Identity Quarterly, 15(45), 65-80. file:///C:/Users/Sam/Downloads/Article-2.pdf [In Persian]

Sibawaihi, S., & Fernandes, V. (2023). Globalizing higher education through internationalization and multiculturalism: The case of Indonesia. Higher Education Quarterly, 77(2), 232-245. https://doi.org/10.1111/hequ.12391.

Simangunsong, E. (2019). Factors determining the quality management of higher education: A case study at a business school in Indonesia. Jurnal Cakrawala Pendidikan, 38(2), 215-227. DOI:10.21831/cp.v38i2.19685.

Steger, M. B., Benedikter, R., Pechlaner, H., & Kofler, I. (2023). Globalization. University of California Press.

Ülker, N. (2023). Total quality management in the context of University 4.0: New game new rules. In Frontiers in Education (Vol. 8, p. 1146965). Frontiers. doi.org/10.3389/feduc.2023.1146965

Yusuf, F. A. (2023). Total quality management (TQM) and quality of higher education: A meta-analysis study. International Journal of Instruction, 16(2), 161-178. DOI:10.29333/iji.2023.16210a