بررسی اثر آوای سازمانی بر مسئولیت پذیری اجتماعی با نقش میانجی رفتار شهروندی سازمانی

Abazari Mahmudabad, A M. (2014). Relationship between workplace spirituality and organizational commitment with organizational citizenship behavior of Islamic Azad University Shiraz branch employees. Master's Thesis, Faculty of Educational Sciences and Psychology, Islamic Azad University, Maroodasht Branch.

Akbari, M,. Azar, A,. Mehdi Haji Mahmoudlou, A ,. & Al Taha, S H. (2018). Investigating the effect of corporate social responsibility on organizational citizenship behavior: the mediating role of job involvement, job satisfaction, and employee voice. Scientific Quarterly of Human Resources Studies, 9(4): 1-24.

Alppelbaum, S; Bartolomucci, N & Beaurnier; E (2004). Organizational behavior: a case study of culture, leadership and trus. Management Descesion, 42 (1): 13-42.

Azizizn Kohan, N. (2017). The effect of justice on organizational commitment with the mediating role of organizational voice (case study: General Directorate of Sports and Youth of Ardabil Province). Scientific-Research Quarterly of Applied Researches in Sports Management, 7(3): 65-74.

Barroso Castro, C., Martín Armario, E., & Martín Ruiz, D. (2004). The influence of employee organizational citizenship behavior on customer loyalty. International journal of Service industry management, 15(1), 27-53.

Barry, M. & Wilkinson, A. (2016). Pro-Social or Pro-Management? A Critique of the Conception of Employee Voice as a Pro-Social Behaviour within Organizational Behaviour. British Journal of Industrial Relations, 54(2), 261-284.

Brinsfield, C. T., Edwards, M. S., & Greenberg, J. (2009). Voice and silence in organizations: Historical review and current conceptualizations, Voice and silence in organizations, 1, 34.

 Cheng, J-W., Lu, K-M., Chang, Y-Y., & Johnstone, S.  (2013). Voice behavior and work engagement: the moderating role of supervisor-attributed motives. Asia Pacific Journal of Human Resources,51(1), 81–102.

Chiang, C. F., & Chen, J. A. (2021). How empowering leadership and a cooperative climate influence employees’ voice behavior and knowledge sharing in the hotel industry. Journal of Quality Assurance in Hospitality & Tourism, 22(4), 476-495.

Çınar, O., Karcıoğlu, F., & Alioğulları, Z. D. (2013). The relationship between organizational silence and organizational citizenship behavior: a survey study in the province of Erzurum, Turkey. Procedia-Social and Behavioral Sciences, 99, 314-321.

Detert, J.R., & Burris, E.R. (2007). Leadership Behavior and Employee Voice: Is the Door Really Open?. Academy Of Management Journal, 50, 225-241.

Gadami M,. & Kausar Z. (2015). The effect of e-government on social responsibility, Scientific Research Quarterly of Management Studies (Improvement and Transformation), 23(7)1, 104-75.

Hames, K. M. (2012). Employees’ voice climate perceptions and perceived importance of voice behaviour: links with important work-related outcomes. thesis of Bachelor of Psychology (Honours): Murdoch University.

Hozah Lo Pak, H,. Hosni, F. (2022). The effect of organizational awareness on organizational health with the mediating role of Naja's social responsibility. Scientific Quarterly Journal of Naja Supervision and Inspection, 15(57): 13-48.

Hu, Y., Liping, Zh., Mengmeng, Zh., Jie, L., Phil, M., Haichao, S., & Dawei, W. (2018). Exploring the Influence of Ethical Leadership on Voice Behavior: How Leader-Member Exchange, Psychological Safety and Psychological Empowerment Influence Employees, Willingness to Speak Out. Acta Psychol. Sin. 38 297–307.

Indarti, S. Fernandes, A.A.R. & Hakim, W. (2017). The effect of OCB in relationship between personality, organizational commitment and job satisfaction on performance. Journal of Management Development , 36(10), 1283-1293.

Keshavarz, M. (2015). Dissertation on the role of establishing the public sector accounting system (accrual accounting) in the social responsibility of the organization. Islamic Azad University, Qazvin branch.

Kashef Moghadam, Z. (2022). Investigating the relationship between organizational citizenship behavior and social responsibility with the amount of respect for clients of education employees of Torbat Heydarieh city in 1401. The third international conference on innovation in business management and economics.

kim,t.,john.p.& frits.p,(2010) employee voice and organiztional performance team versus representative influevc. Human relations,63,3,371-394.

Kwon, B., Farndale, E., & Park, J. G. (2016). Employee voice and work engagement: Macro, meso, and micro-level drivers of convergence? Human Resource Management Review, 26(4), 327-337.

Maliki, M. (2014). Investigating the relationship between organizational citizenship behavior and social responsibility in the insurance department of the social security organization in Tehran. Master's thesis, Islamic Azad University, Tehran Branch, Center.

Meinecke, A. Klonek, F. & Kauffeld, S. (2016). Using observational research methods to study voice and silence in organizations. German Journal of Human Resource Management: ZeitschriftfürPersonalforschung, 30(3-4),195-224.

Meshbaki, A,. & Khalili Shojaei, W. (2012). Investigating the relationship between organizational culture and social responsibility (CSR) of organizations (Ministry of Manpower as a case). Applied Sociology, 21(4), (series 40): 56-37.

Mohammadi, S. (2019). A structural analysis of the effect of residence and organizational voice on job enthusiasm and organizational health of female nurses. Women in Development and Policy, 18(14): 601-617.

Qiu, S. Alizadeh, A. Dooley, L.M. & Zhang, R. (2019). The effects of authentic leadership on trust in leaders, organizational citizenship behavior, and service quality in the Chinese hospitality industry. Journal of Hospitality and Tourism Management, 40,77-87.

Quintero, D. (2023). Contribution of change management Principles to Human Resource Management in Educational Organizations. Ciencia Latina Revista Científica Multidisciplinar. 7. 1754-1776. 10.37811/cl_rcm.v7i6.8807.

Rahman Sarasht, H. (2011). Social responsibility, trans-organizational ethics. Tadbir articles (204): 22-36.

Rastgar, H,. Salehi, M,. & Yazdi Taqvai, M. (2018). Presenting the optimal model of organizational citizenship behavior of employees on the satisfaction of Mellat Bank customers of Amel city. Health-Oriented Lifestyle Quarterly, 3(2): 193-223.

Salanova Soria, M., & Schaufeli, W. B. (2008). A cross-national study of work engagement as a mediator between job resources and proactive behaviour. The International Journal of Human Resource Management, 19 (1), 116–131.

Schipani, C. A., Dworkin, T. M., & Liu, J. (2018). The role of employee voice in promoting corporate social responsibility in China. In Globalisation of Corporate Social Responsibility and its Impact on Corporate Governance (pp. 51-75).

Travis, D.J., Gomez, R.J. & Mor Barak, M.E. (2011). Speaking up and stepping back: Examining the link between employee voice and job neglect. Children and Youth Services Review, 33, 46-68.

Van Dyne, L., Ang, S., & Botero, I.C. (2003). Conceptualizing Employee Silence and Employee Voice as Multidimensional Constructs, Journal of Management Studies 40(6), 1359-1392.

Yazdan Panah, A A,. Ehsani, A,. & Khaqani, Ain E. (2021). Designing an organizational voice model in government organizations. Strategic Management Studies, 46, 71-85.

Zavvar T, Bahari P, Abdollahi Asl S, Delkhosh V. (2021). The role of participatory management and social responsibility of principals in First high school teacher’s job satisfaction: creativity mediation test of principals. MEO 2021; 10 (1) :149-172.